24 hours a day. 365 days a year.
At Edina, we understand the importance of mission critical power. That’s why our remote monitoring call desk facility is manned 24/7 every day of the year to ensure security of power supply.
Through our call desk facility, the MWM engines can be remotely controlled to optimise performance, efficiency and availability. Site engine data is recorded and analysed on an on-going basis for performance trends and engine anomalies in order to prevent engine trips and faults.
In the event of an unscheduled engine stop, our service engineers can diagnose the fault immediately and remotely start the engine.
Our call desk facility monitors the performance of your engine to include:
- Whether the engine is running
- Availability (hours ran)
- Electrical output (kW, kWh)
- Gas quality when linked to gas detectors (CH4, O2, H2S)
Should we be unable to restart the engine remotely, a designated Edina service engineer is available on a fast response call-out basis and is capable of carrying out extensive maintenance work on all aspects of both the electrical and mechanical gas generators.
For more information about our Service Contracts, please contact us by email using the enquiry form below (subject field ‘Gas Service Enquiry’) or call us at:
T: +44 (0)161 432 8833
T: +44 (0) 28 9262 2122
T: +353 (0)1 882 4800